All online orders ship from New York, USA. Complimentary free USA shipping on orders $500 USD+. We ship internationally with USPS, UPS or DHL. We offer store credit or limited exchanges for garments that are unworn and in their original condition, within 7 days of receiving your purchase. Exchanges are not guaranteed, as they are assessed on a case-by-case basis and determined by the available stock at the processing time. We do not process refunds for returned items. No Exceptions.